Ticket Policies and Conditions

Paid Events

By submitting your order you agree to these terms and conditions, which apply to all ticket orders facilitated by Queens Theatre.

Queens Theatre is not responsible for any tickets sold by any entity other than the Queens Theatre Box Office. Please contact your point of purchase for more information. Please note: Due to the nature of live theatrical bookings, dates, titles, availability and prices are subject to change at any time. 

Cancellations, Refunds and Exchanges

• ALL SALES ARE FINAL. Verify all information (title, date, time, seat selection, etc.) before ordering.
  • Patrons may convert their ticket purchase into a tax-deductible donation if they are not able to attend.
  • Exchanges may be available on a case by case basis. No exchanges are allowed on the day of the performance.  Exchanges may only be made for Queens Theatre institutional programming. Tickets for Venue Events (which are presented by a third party renting the theatre's facility) may only be exchanged for another performance of the same event.
  • In the event of a cancellation by Queens Theatre or a presenter of a Venue Event using our ticketing services, our box office will be in touch by telephone and/or e-mail regarding refund, rescheduling, and exchange options. Please ensure we have the most current contact methods upon checkout.